About ChartHop Signatures
Signatures in ChartHop are legally binding e-signature that is in complicance with the United States Electronic Signatures in Global and National Commerce Act (E-Sign Act).
When all signers have signed the document, it is "fully executed." On the document you will see two details imprinted:
This ID provides tracability for the signature back to ChartHop's electronic records. It is required for e-signature compliance.
The signature block is meant to mirror a typical signature section of a document. It contains 4 piece of information:
- Signed name — this is the exact name that the signer used to sign the document. So if Jonathan "Jon" Smith signed with their preferred first name "Jon", then "Jon Smith" will be displayed.
- Job title — this is the user's current job title in ChartHop at the time that they signed the document.
- Date & time of signature — This is when the document was signed in the organization's default timezone.
- Unique signature identifier — This is a unique ID that allows the signature to be linked to the document and signature request in ChartHop's records. It is required for e-signature compliance.
ChartHop's signature process qualifies as an simple electronic signature (SES). To align with the requirements of SES. The signing experience and signature includes the following:
Intent to sign — The signer in ChartHop must type their name and click the "Sign Document" button both of which are signals of intent to sign.
Consent — By logging into ChartHop to review and sign the document, the user is consenting to use electronic signatures. Text below the signature box also lists: "All parties agree that this document may be signed electronically."
Record retention — ChartHop records a unique signature request ID that is imprinted at the top of each PDF with the text: "ChartHop Signed {ID}." At any time, that ID could be retreived by ChartHop to retreve the record of the signature. The signature request can tell you: the Time and date the signature was created and who requested it.
Association with the record — The signature consists of 4 elements: A graphic represtation of the signee's name, the signee's job title (if applicable), the date and time of signature in the organization's default time zone, and a ChartHop signature id. The ChartHop signature id is a generated string that identifies the signature and associates it with the specific document.
Opt-out clause — The signer has the ability to decline to sign by selecting the: "Decline to sign" option adjacent to the "Sign Document" button. Instructions on how to decline to sign are availible in the ChartHop documention.
Signed copies — All signers will receive an email with a fully executed copy of the document attached. The signed documents are also availible for download within ChartHop. For more details see view your signed document.
CharHop signatures are great for use cases where simple electronic signature may be used. For documents where "Advanced" and "Qualified" electronic signature are needed, please work with a different provider for now. Contact the ChartHop team to let us know that you'd like us to add "Advanced" and "Qualified" electronic signatures.
ChartHop Signatures should also not be used for any documents that may not permitted to be signed electronically, whether by law or otherwise, such as:
i. Wills, codicils and testamentary trusts
ii. Court documents
iii. Family law documents
iv. Where prohibited by contract
v. Where both parties have not provided consent
