11min

Adding special questions

Packages: Basic | Standard | Premium

Roles: Technical Owner 

Single Select, Multiple Select, and Numeric Scale question types require additional configuration to work as intended.

Create a Single or Multiple Select question

You can use single and multiple select questions when prompting a user for either a single answer, or multiple answers to a single question respectfully.

For example, a condition where a multiple select question would be of better use could be when you want to collect a list of recent trainings that a user had recently attended.

Special configuration on a Single Select question type.
Special configuration on a Single Select question type.

You can configure a Single Select or Multiple Select question by following the steps below:

  1. Select either Single Select or Multiple Select from the Field type dropdown.
  2. One by one, add the desired answers in the Answers section.
  3. Assign each answer a color by selecting the color swatch to the right of the answer field.
  4. Remove unused answer fields by selecting the trash icon to the right of the answer field.
  5. Add empty answer fields by selecting + Add value at the bottom of the Answers list.

Create a Numeric Scale question

You can use numeric scale questions when prompting for an answer based on a single choice from a range of numbers.

For example, you could use a numeric scale question to have a user to rate an experience from a scale of 1 - 10.

Special configuration on a Numeric Scale question type.
Special configuration on a Numeric Scale question type.

You can configure a Numeric Scale question by following the steps below:

  1. Select Numeric Scale from the Field type dropdown.
  2. Select an option from the Answer type dropdown. Choose from the available NPS and Lickert scale options to pre-populate suggested answers, or select Custom to enter your own answers.
  3. If Custom is selected, choose the number of answers in the next dropdown.
  4. One by one, add the desired answers in the Answers section.
  5. Assign each answer a color by clicking on the color swatch to the right of the answer field.
  6. Once configured, select outside the active question block to collapse it.



Updated 15 Jun 2022
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