website logo
ChartHop documentation
Carrot reference
Release notes
Navigate through spaces
ChartHop documentation
Carrot reference
Release notes
⌘K
Welcome
Welcome to ChartHop documentation🚀
Available ChartHop packages
Getting Started
ChartHop Video Library
Navigating ChartHop
ChartHop terminology
Markdown formatting
Filtering data
Home page
Visualizing your organization
Org Chart
Map
Data Sheet
Employee Profiles
Setting up ChartHop
Creating your ChartHop org
Importing spreadsheet data
Configuring your Org settings
User management
Permissions and security
Creating and managing groups
Customizing ChartHop
Forms
Fields
Customizing employee profiles
Document templates
ChartHop apps and bundles
ChartHop apps
ChartHop bundles
Performance management
Performance reviews
Org management
About org management
Working with jobs
Working with people
Working with job history
Announcing org changes
Planning
Scenarios
Headcount planning
Compensation reviews
Legacy compensation reviews
Compensation bands
Viewing your people data
ChartHop reports
Partners
Sequoia getting started
Accessing ChartHop as a Sequoia customer
ChartHop first run guide for Sequoia customers
ChartHop features available to Sequoia customers
Troubleshooting common sync errors
Developers
ChartHop connect
Developer basics
Events
Syncing data to/from ChartHop
Resources
ChartHop Standard Terms and Conditions
ChartHop Basic Agreement
Data Processing Addendum
Privacy policy
Security statement
Subprocessors
FAQ
Docs powered by archbee 

Greenhouse

Packages: Basic | Standard* | Premium

* Available as an add-on

The Greenhouse integration app supports a seamless transition from planning to recruiting and hiring by migrating open jobs and new hire data between ChartHop and Greenhouse.

The Greenhouse integration app allows you to leverage the strengths of both the Greenhouse and ChartHop platforms in the following collaborative ways:

  • Ensures that talent and leadership teams are aligned on hiring goals by tagging each role with its hiring priority. Once a role becomes active, a change made in ChartHop can automatically feed into Greenhouse, so your requisitions are always up-to-date.
  • Automatically updates the org chart in ChartHop with every new hire. As soon as a candidate is hired in Greenhouse, ChartHop’s org chart updates to reflect the new hire with no manual steps or delays.

Greenhouse ATS integration app summary

The table below contains a list of available features offered by the Greenhouse integration app:

Features

Summary

Data direction

Inbound or Outbound



The Job Data Flow within the app can be configured in one of two ways:



  1. Outbound, ChartHop to Greenhouse: ChartHop is the source of truth for open jobs.
  2. Inbound, Greenhouse to ChartHop: Greenhouse is the source of truth for open jobs.

In all cases, candidate information for new hires flows inbound, from Greenhouse to ChartHop.

Sync cadence

Varied



Sync cadence of the Job Data Flow differs by configuration:



  • Outbound, ChartHop to Greenhouse: 
    • Trigger-based (default) syncs when a job creation or update is merged to your primary organization with an Active recruiting status.
    • Daily syncs.
    • Ad-hoc syncs.
  • Inbound, Greenhouse to ChartHop: 
    • Daily syncs.
    • Ad-hoc syncs.

Sync cadence of candidate information for new hires happens on a trigger-basis when candidates are marked as Hired in Greenhouse.

Synced data

The following data can be synced given the type of integration:



  • Inbound and Outbound data flows:
    • Created open roles
    • Updates to roles
      • Closed roles.
      • Changes to role details and statuses.
    • Recruiting metrics
      • Candidates.
      • Screens.
      • Interviews.
  • Hired data flow (inbound webhook):
    • Hired candidates.

If there are multiple ChartHop Jobs mapped to different Openings underneath the same Greenhouse Job, metrics such as number of interviews will be duplicated.

  • Screens are defined as any stage in Greenhouse that contains the word “screen”.
  • Interviews are defined as any stage in Greenhouse that contains the word “interview”.
  • Offers are defined as any stage in Greenhouse that contains the words “offer” or “hire”.

Effective dating support?

No

Custom field mapping support?

Support for custom field mapping to jobs fields is available, in addition to offer-related fields in the new hire webhook.



Please direct all custom mapping requests to ChartHop’s Professional Services team.

Installation Prerequisites

Syncing data between Greenhouse and ChartHop requires:



  • Greenhouse API Credentials (”Harvest API key”).
  • The Candidate Hired Webhook in Greenhouse.
Updated 24 Nov 2022
Did this page help you?
Yes
No
UP NEXT
Job and new hire data fields
Docs powered by archbee 
TABLE OF CONTENTS
Greenhouse ATS integration app summary