Greenhouse

The Greenhouse integration app supports a seamless transition from planning to recruiting and hiring by migrating open jobs and new hire data between ChartHop and Greenhouse.
The Greenhouse integration app allows you to leverage the strengths of both the Greenhouse and ChartHop platforms in the following collaborative ways:
Ensures that talent and leadership teams are aligned on hiring goals by tagging each role with its hiring priority. Once a role becomes active, a change made in ChartHop can automatically feed into Greenhouse, so your requisitions are always up-to-date.
Automatically updates the org chart in ChartHop with every new hire. As soon as a candidate is hired in Greenhouse, ChartHop’s org chart updates to reflect the new hire with no manual steps or delays.
In complement to the ATS integration, ChartHop provides a bundle of pre-made Recruiting Reports available on the Apps and Integrations page. 
Greenhouse ATS integration app summaryThe table below contains a list of available features offered by the Greenhouse integration app:
Features
Summary
ChartHop packages
﻿Standard* | Premium﻿
* Available as an add-on
Data direction
﻿Inbound or Outbound﻿
﻿
The Job Data Flow within the app can be configured in one of two ways:
﻿
Outbound, ChartHop to Greenhouse: ChartHop is the source of truth for open jobs.
Inbound, Greenhouse to ChartHop: Greenhouse is the source of truth for open jobs.
In all cases, candidate information for new hires flows inbound, from Greenhouse to ChartHop.
Sync cadence
Varied
﻿
Sync cadence of the Job Data Flow differs by configuration:
﻿
Outbound, ChartHop to Greenhouse: 
Trigger-based (default) syncs when a job creation or update is merged to your primary organization with an Active recruiting status.
Daily syncs.
Ad-hoc syncs.
Inbound, Greenhouse to ChartHop: 
Daily syncs.
Ad-hoc syncs.
Sync cadence of candidate information for new hires happens on a trigger-basis when candidates are marked as Hired in Greenhouse.
Synced data
The following data can be synced given the type of integration:
﻿
Inbound and Outbound data flows:
Created open roles
Updates to roles
Closed roles.
Changes to role details and statuses.
Recruiting metrics
Candidates.
Screens.
Interviews.
Hired data flow (inbound webhook):
Hired candidates.
If there are multiple ChartHop Jobs mapped to different Openings underneath the same Greenhouse Job, metrics such as number of interviews will be duplicated.
Screens are defined as any stage in Greenhouse that contains the word “screen”.
Interviews are defined as any stage in Greenhouse that contains the word “interview”.
Offers are defined as any stage in Greenhouse that contains the words “offer” or “hire”.
Effective dating support?
No
Custom field mapping support?
Support for custom field mapping to jobs fields is available, in addition to offer-related fields in the new hire webhook.
﻿
Please direct all custom mapping requests to ChartHop’s Professional Services team.
Installation Prerequisites
Syncing data between Greenhouse and ChartHop requires:
﻿
Greenhouse API Credentials (”Harvest API key”).
The Candidate Hired Webhook in Greenhouse.
﻿

Updated 16 May 2023

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TABLE OF CONTENTS

Greenhouse ATS integration app summary

Features	Summary
ChartHop packages	Standard* \| Premium * Available as an add-on
Data direction	Inbound or Outbound The Job Data Flow within the app can be configured in one of two ways: Outbound, ChartHop to Greenhouse: ChartHop is the source of truth for open jobs. Inbound, Greenhouse to ChartHop: Greenhouse is the source of truth for open jobs. In all cases, candidate information for new hires flows inbound, from Greenhouse to ChartHop.
Sync cadence	Varied Sync cadence of the Job Data Flow differs by configuration: Outbound, ChartHop to Greenhouse: Trigger-based (default) syncs when a job creation or update is merged to your primary organization with an Active recruiting status. Daily syncs. Ad-hoc syncs. Inbound, Greenhouse to ChartHop: Daily syncs. Ad-hoc syncs. Sync cadence of candidate information for new hires happens on a trigger-basis when candidates are marked as Hired in Greenhouse.
Synced data	The following data can be synced given the type of integration: Inbound and Outbound data flows: Created open roles Updates to roles Closed roles. Changes to role details and statuses. Recruiting metrics Candidates. Screens. Interviews. Hired data flow (inbound webhook): Hired candidates. If there are multiple ChartHop Jobs mapped to different Openings underneath the same Greenhouse Job, metrics such as number of interviews will be duplicated. Screens are defined as any stage in Greenhouse that contains the word “screen”. Interviews are defined as any stage in Greenhouse that contains the word “interview”. Offers are defined as any stage in Greenhouse that contains the words “offer” or “hire”.
Effective dating support?	No
Custom field mapping support?	Support for custom field mapping to jobs fields is available, in addition to offer-related fields in the new hire webhook. Please direct all custom mapping requests to ChartHop’s Professional Services team.
Installation Prerequisites	Syncing data between Greenhouse and ChartHop requires: Greenhouse API Credentials (”Harvest API key”). The Candidate Hired Webhook in Greenhouse.