Installing the Zenefits app

This section covers setting up the Zenefits integration app, which allows you to sync your employee roster to ChartHop. 
Review your payroll system dataYour ChartHop payroll app syncs your employee data from your payroll system and builds your org chart in ChartHop. Once your Org Chart is created, you can start using ChartHop.
ChartHop recommends reviewing the data in your payroll system to ensure it is what you expect before you sync it to ChartHop. For example, if an employee has multiple system IDs in your payroll system, that employee’s data won’t sync properly. You should also be sure that your payroll system reflects an accurate view of your organization, including reporting structures, employee locations, and compensation. 
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Obtain API Credentials for ZenefitsFor ChartHop to access your organization's Zenefits payroll data, you need to create an API token in Zenefits that you can use in ChartHop.  This information allows ChartHop to connect to Zenefits to receive your employee data.
From Zenefits, go to the Custom Integrations option from the Company Profile.
Select Add Token.
Select the scopes that include employment and personal data.
Click Save.
Click the eye icon to unmask the token and copy the API key.
Install the Zenefits appAfter you have your Zenefits API token, you can install the Zenefits integration app in ChartHop.
Navigate to Apps from the settings (gear) menu in the left sidebar.
Select the All Apps tab.
Scroll to your payroll app and select Install on the far right of the respective app's row.
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Connect the Zenefits appYou'll be prompted to configure your payroll app when you select Install.
In the Create your API token step, copy the API token you created to the provided field.
Select Next step.
Configure data sync settings for ZenefitsData sync settings control how and what data is synced to ChartHop from your payroll system. For example, you can choose whether or not to create a backfill position in ChartHop when you have a departure in your payroll system. Other advanced settings allow you to exclude certain employees.
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Select one of the two options:
Automatically create backfills - This option creates a backfill position in ChartHop (open job) when an employee is marked as departed in your payroll system.
Sync departures only - This option removes the departed employee from ChartHop. The employee's job history remains in ChartHop.
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Configure advanced settingsAdvanced settings allow you to better control how your payroll data syncs to ChartHop.
ChartHop recommends accepting the default values for these settings. Please get in touch with ChartHop Support or your Customer Success Manager for assistance if needed.
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Expand the Advanced settings section. 
Use the following table to guide you through advanced settings decisions. 
Setting
Description 
Missing location information 


Select one of the two options for what should happen if location information is set for an open role:
Set Remote as the default location in ChartHop - When selected, any open role that does not have a location set will be set to have a Remote location in ChartHop.
Leave location blank in ChartHop - When selected, any open role that does not have a location set in your payroll app will not have a location set in ChartHop.
Advanced sync options
Select the data changes you want to include in your sync. You can include some or all of the following employee data: 
Job titles 
Managers 
Groups 
Compensation 
Hire dates 
Overwrite person fields 


ChartHop recommends using this setting to avoid needing to update both ChartHop and your payroll system when a change is made to any field value that is synced from your payroll system.
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When you choose this option, your payroll system remains the source of truth for the following fields in ChartHop: birthdate, gender, home address, and so on. Any edits you or an employee make to this data in ChartHop are overwritten during synchronization. This can pose an issue when someone uses ChartHop to update employee fields in ChartHop, without requesting an update in the source system. 
Historical data
Choose whether or not you want to sync historical data. You can turn this off if you want to exclude any historical changes before the date of your initial sync.
Exclude IDs 
To exclude specific individuals from the sync, enter their unique payroll system IDs here, separated by commas. 
Run an initial one-time sync of your payroll dataWhen you first configure your payroll app, you should run a one-time sync to verify that the sync is operating as you expect it to and that your data is what you expect.
To run a one-time sync:
In the setup wizard, select the Run one-time sync option.
Select Finish setup.
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Verify your data in ChartHopAfter running your first sync, you can use the Data Sheet and Org Chart pages to spot-check your data. You can use the Sync History page to verify when the sync was run and if it encountered any issues. 
You should spot-check your ChartHop org for the following:
Correct management reporting lines
Compensation data
Employee information on profiles (names, addresses, and so on)
Job titles
Departments
Locations
Remember that most issues with your synced data originate in your payroll system. ChartHop allows you to visualize your employee data to make finding these discrepancies easier. Still, you’ll need to fix any data discrepancies in your payroll system and rerun the sync to view the fixes in ChartHop.
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Configure your payroll app sync to run dailyAfter you’ve synced your data for the first time and verified your Org Chart, you should configure a daily sync. The value of syncing your payroll data to ChartHop is that it ensures that your employee data is always up to date. 
Navigate to Apps from the settings (gear) menu on the left side.
Select the My Apps and Bundles tab.
Scroll to your payroll app and select the gear (settings) icon on the far right of the row to view app settings.
Within the App status & sync settings section, select the Edit (pencil) icon.
Toggle the one-time sync option to on.
Select Save.
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Updated 13 Mar 2023

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Setting	Description
Missing location information	Select one of the two options for what should happen if location information is set for an open role: Set Remote as the default location in ChartHop - When selected, any open role that does not have a location set will be set to have a Remote location in ChartHop. Leave location blank in ChartHop - When selected, any open role that does not have a location set in your payroll app will not have a location set in ChartHop.
Advanced sync options	Select the data changes you want to include in your sync. You can include some or all of the following employee data: Job titles Managers Groups Compensation Hire dates
Overwrite person fields	ChartHop recommends using this setting to avoid needing to update both ChartHop and your payroll system when a change is made to any field value that is synced from your payroll system. When you choose this option, your payroll system remains the source of truth for the following fields in ChartHop: birthdate, gender, home address, and so on. Any edits you or an employee make to this data in ChartHop are overwritten during synchronization. This can pose an issue when someone uses ChartHop to update employee fields in ChartHop, without requesting an update in the source system.
Historical data	Choose whether or not you want to sync historical data. You can turn this off if you want to exclude any historical changes before the date of your initial sync.
Exclude IDs	To exclude specific individuals from the sync, enter their unique payroll system IDs here, separated by commas.