---
title: Notification preferences
slug: notification-preferences
docTags: 
createdAt: 2024-04-08T13:35:11.490Z
---

ChartHop sends messages & notifications for people ops workflows like [Performance reviews](docId\:pgai8TVrVYWmDcEAnerwg), [Engagement surveys](docId\:F_yJDEM_cM1J9XlNG2fZK) and [Automated Actions](docId:6k2uHP22MlgnhaOvzQ0yX). 

If you do *not* have the [Slack App](docId\:QSduVgxe4FMcnAHbrlXen) installed, then the notifications will always be sent to email. 

If you have the [Slack App](docId\:QSduVgxe4FMcnAHbrlXen) installed, then you have the choice to set the organization's default notification preference as one of two options:

- **Slack if possible, otherwise email** *— In this option, ChartHop will send the message to Slack if the person's slack ID is matched to ChartHop. This happens automatically when you connect the Slack app.*
- **Email only** — *Regardless of if you have the Slack App installed. This will send to the notifications via email. *

::Image[]{src="https://api.archbee.com/api/optimize/CXAjUAezd9VEEVQBIYmdw/--6TfP0MoPYf22beIbm5__screenshot-2024-04-08-at-95616-am.png" size="62" width="470" height="177" position="center" showCaption="false"}

This default can also be overwritten on a per workflow basis. 

For example, if you want your default to be **Slack if possible, otherwise email **but you want to always send birthday notifications to Slack using an [Automated Actions](docId:6k2uHP22MlgnhaOvzQ0yX); you have that option within the action step configuration.