AI Usage Policy
This policy outlines the guidelines for the use of Artificial Intelligence (AI) within the ChartHop platform. We are committed to transparency and responsible AI practices.
This document aims to clarify how AI is integrated into our platform, its intended uses, and the measures we take to ensure ethical and reliable functionality.
- Text Summaries: When text responses are gathered via forms or surveys, the quantity of results can be challenging to sort through. Text summaries scan through the text responses and highlight trends and themes.
- Analysis and Insight: In various views across ChartHop, information is collected and displayed in paragraphs, snippets, charts, and graphs. Additionally, these elements often connect to larger stores of information not seen on the page itself. To help the user achieve the best analysis of the information and gain insight into patterns and trends, AI is used to synthesize and summarize a response.
- Chat Based Responses: An AI powered chatbot named Ask ChartHop is available in some ChartHop products to answer open ended questions from users. The AI powered service auto navigates to various pages, including dashboards, profiles, Resource pages, tables, and Data Sheets, to locate information that could help answer the query. When Ask ChartHop senses that it has found all the information related to a satisfactory answer, it rests on that page and generates an answer within the chat window.
- Generative AI: In some workflows, AI can be activated to create the proposal itself. For instance, using ChartHop AI to create a Headcount Plan Scenario based on prompts and parameters.
- Natural Language Filtering: In some views in the ChartHop platform, the user has the opportunity to create a filter to curate the results. In addition to the UI query builder and the query language CQL, ChartHop AI provides the user a way to use a natural language format to set the type of filter they desire. The ChartHop platform will then convert the results into a CQL format to create the filter.
We prioritize the security and privacy of your organization's data.
- We do not share or sell user data to third parties for AI training.
- ChartHop AI only has access to the data that the user’s role has access to.
ChartHop AI follows the process below to achieve results and protect user and organizational data.
- The AI results and responses are optimized via curated prompts and ChartHop platform specifics, including the ChartHop Query Language, CQL.
- When a user initiates an AI response or analysis, the LLM is provided the same access to organizational data that is available to that user. All of the limitations of fields and information that is gated for that user, are also applied to the AI initiated on that user’s behalf.
- Every AI session instantiates a new instance of the AI model. No data is retained between sessions.
- No AI session data from one user is leveraged by another session initiated by another user.
- The results provided to the user synthesized by ChartHop AI are never used for training a shared LLM across other ChartHop accounts.
- The results provided to the user synthesized by ChartHop AI are never shared, sold, or shared externally to the LLM or any other third party.
We are dedicated to ethical AI development and deployment. Anthropic shares these desires and the base model is trained as such, more information on Anthropic’s policies can be found at trust.anthropic.com.
- We strive to mitigate bias in AI algorithms to ensure fair outcomes.
- Regular audits are conducted to assess the performance and fairness of AI features.
- Users can provide feedback on AI outputs to help improve accuracy and fairness.
Users have control over AI-driven features.
- Organization's can choose to enable AI functionalities in ChartHop.
- Users can choose to engage with AI functionalities.
- Transparency is provided regarding when and how AI is being used.
This policy may be updated periodically to reflect changes in AI technology and practices. Users will be notified of significant updates.
For any questions or concerns regarding our AI usage policy, please contact us at [email protected].
