Labs

ADP Outbound Payroll Sync



ChartHop now allows you to sync certain fields from ChartHop back to ADP. This allows you to make ChartHop your source of truth for employee date while keeping ADP up to date.

The sync can run on a scheduled basis or immediately after changes take place.

Supported Fields

The following fields are supported. For details on the exact field names, codes and their mappings please look at the Outbound Field Mappers tab in the ADP Data Connector App.

Field

Status

Legal name

Supported

Preferred name

Supported

Home address

Supported

Birthday

Supported

Gender

Supported

Work Email Address

Supported

Work Phone number

Supported

Personal/Home Email Address

Supported

Personal Mobile Phone number

Supported

Home Phone number

Supported

Manager

Supported

Base Compensation

Supported with limitations - Supported for employees whose compensation in ChartHop is annual and whose pay schedule in ADP is monthly or semimonthly

Title

Short Term Roadmap

Department

Short Term Roadmap



Configure Outbound field mappers

To configure the field mapping for Outbound fields:

  1. From the left sidebar select Apps & Bundles
  2. Select the ADP Date Connector App if you have already installed it.
  3. Select the Outbound Field Mapper tab
  4. Toggle on or off any field mappers for the built in fields that you would like to setup.

If you would like to map custom fields, please contact the ChartHop team at this time.

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Activating the Outbound Sync

To activate the outbound sync:

  1. From the left sidebar select Apps & Bundles
  2. Select the ADP Date Connector App if you have already installed it.
  3. Select the Settings tab
  4. Locate the App status & sync settings card on the right hand side & select Edit.
  5. Check the Automated Outbound Sync checkbox
  6. Select if you want an Event-based or Daily Sync.
  7. Press Save.

Sync type options

Event-based Sync - Will run every time a change is made in ChartHop. For example: If an employee adds their Birth Date to their profile in ChartHop, that information will automatically sync after they save it.

Daily Sync - Will run every day and update information in ADP each morning.

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Current Limitations

  • ChartHop is not able to create new people in ADP, it can only update information on existing employees.
  • All compensation must be in USD
  • Base compensation is only supported for employees whose compensation in ChartHop is annual and whose pay schedule in ADP is monthly or semimonthly.
  • You can't make past dated changes that are different from today
    • Valid: Adam's current pay is $90, the effective date for this pay was 6 months ago, 7/1/23. Today, on 1/15/24 we give Adam a raise to $100 with the effective date of 2 weeks ago, 1/1/24.
    • Not valid: Adam's current pay is $90, the effective date for this pay was 1 week ago, 1/7/24. Today, on 1/15/24 we give Adam a raise to $100 with the effective date of 2 weeks ago, 1/1/24. This is not a valid change because the effective date of the change is before the most recent change.
  • You can't make future dated changes ahead of time, but we will make the update when the sync runs on the current date.
    • Not valid: Adam's current pay is $90, the effective date for this pay was 1 week ago, 1/7/24. Today, on 1/15/24 we give Adam a raise to $100 with the effective date of 2 weeks in the future, 2/1/24.
  • Only fields that require effective dates in ADP can be effective dated. All other dates will be set to today.