ChartHop for Administrators
Managing data
Sync history
on the app sync history page, you can view and manage data syncs between charthop and you r applicant tracking systems (ats), payroll, and equity systems, along with spreadsheet imports app sync history page sync history access by role depending on your org role, there are restrictions on data and categories you can view in a particular sync as a general principle, only users who have access and may need to manage the data being synced are able to see the relevant app sync see the table below for a general list of sync details that each role has access to view 254,489 false true left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type understanding sync history information on the app sync history page, you can view a list of information about your syncs including, their status, direction, cause, and summaries the app sync history page contains a list view that lays out a summary of your sync history by default, the list view displays the sync history of all ats, payroll, and equity apps that you have installed in charthop sync completed the sync completed column lists the completion tim e fo r a sync you can select the link under the sync completed column to access that particular sync's details page learn more https //docs charthop com/viewing sync details app name the app name column contains information about the specific app that had a sync (e g , the name and the logo) status the status column tracks the result of a sync sync statuses are as follows trueleft unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type direction the direction column tracks a sync's data flow type directional sync types are as follows trueleft unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type cause the cause column tracks the reason a sync was triggered cause types are as follows 104,639 trueleft unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type summary a sync's summary provides a high level overview of the sync results to view more information about specific errors and/or warnings related to a sync, visit the sync's app sync details https //docs charthop com/viewing sync details page by selecting the link found under the sync completed column requested by the person responsible for initiating the sync if the cause of the sync triggered by a manual or event based action in charthop, then the column will display the name of the employee that triggered it otherwise, if the cause of the sync is scheduled or otherwise was triggered by an action in a remote system, then the column will display the name of the app p ackages basic basic | | standard standard | premium available as an add on roles technical owner | owner | org editor | recruiting editor | recruiter