ChartHop AI (including Ask ChartHop)
ChartHop AI is a collection of AI capabilities across the ChartHop platform to help you and your employees gain insights about the people and job data at your organization.
ChartHop AI is available in two primary formats
- Impact Buttons - buttons placed conveniently throughout the ChartHop platform to enable one-click AI insights and actions.
- Ask ChartHop - an open ended chat interface to start a dialogue by asking questions and responding to answers
For additional information about ChartHop's approach to AI see AI Usage Policy.
Analyze trends and surface insights across your org.
Compare what team members have in common using AI analysis.
Understand team dynamics and working styles to better support employee success.
Create and analyze endless headcount scenarios with ease.
HRIS customers get access to the open ended, Ask ChartHop chat. You can ask ChartHop any People Ops-related question and get instant answers using your existing people data along with data from Resources.
Ask ChartHop allows you to ask questions in your natural language like:
- "Who are the longest tenured employees in the Customer department?"
- "Can you give me a list of all of the people in who were rated "Outstanding" on their last performance review?"
- "Who is the HRBP for Alex Stephens?"
- "How many employees home address is within a 2 hour drive of Chicago?"
- "Which of our current and former employees from the past year live in California?"
- "What holidays does the company have in 2025?"
It will then use AI to generate an answer. That answer will take the form of:
- A response in the chat
After your initial question, you can continue chatting to refine the answer or use the ChartHop screen to refine your answer.
Try Ask ChartHop with business data using Tables
Ask ChartHop allows you to ask business questions in your natural language like:
- "How is the company performing so far this quarter against our goals?"
- "Which retail locations have the highest turnover and what might some contributing factors?"
Contact ChartHop Support or your CSM to activate the feature.
You may limit access to Ask ChartHop to specific people. Please inform your CSM about who you would like to have have access to try during the beta period.
Ask ChartHop will only use information that you have access to based on your access role and permissions.
- For example, if you asked: "What is the average age of the employees?" but don't have access to anyone's birthday other than your own it will answer with something like: "I apologize, but it seems that the age data is not available for most employees in the system. Only one employee's age is shown in the results, which is not enough to calculate an accurate average age for the entire company."
Currently Ask ChartHop primarily uses Field data. So data stored in other locations such as Form Responses or Resources may not be accessed at this time.
Our AI model does not export any of your organization's data or any employee's data.
Your organizations data is not used to train or improve the AI model.
AI models like the one used by Ask ChartHop can at times hallucinate and produce inaccurate information in responses.
We have put in guardrails and training to improve the accuracy and reduce any hallucination.
It's important for you to review and verify any responses that you receive. This is one of the reasons that Ask ChartHop will often pull up a data sheet so that you can verify the information.
There are a few steps that you can take to improve the accuracy of your responses:
- Ensure all of your Custom Fields are intuitively named and also include and descriptive descriptions such as "Performance Rating 2024 — Contains the rating an employee received as part of their annual performance review process conducted in August of 2024."
Any questions you Ask ChartHop can be reviewed by both the ChartHop team and your organization's administrators.
More information on Admin Observability tools coming soon.
Access to Ask ChartHop is dependent on your current plan and module.
