ChartHop for Administrators
Engagement surveys

Closing a survey

You can close a survey at any time - regardless of completion percentage.

To close a survey cycle:

  1. Select Close survey in the top right corner.
  2. Select Confirm
    • Your survey is marked as completed. 
    • Any pending tasks for all forms are expired and removed from participant dashboards.

Reactivate a survey

You can select Reactivate survey to open all of the previously expired tasks within a survey.

Once you reactivate a survey, all pending tasks are moved back to pending and sent out to the appropriate participants. 

Once a survey is past the end date you established when creating the survey, an Overdue indicator displays when you access the survey. However, this does not affect the survey status.