ChartHop for Administrators
Engagement surveys
Closing a survey
You can close a survey at any time - regardless of completion percentage.
To close a survey cycle:
- Select Close survey in the top right corner.
- Select Confirm.
- Your survey is marked as completed.
- Any pending tasks for all forms are expired and removed from participant dashboards.
You can select Reactivate survey to open all of the previously expired tasks within a survey.
Once you reactivate a survey, all pending tasks are moved back to pending and sent out to the appropriate participants.
Once a survey is past the end date you established when creating the survey, an Overdue indicator displays when you access the survey. However, this does not affect the survey status.