ChartHop AI

about charthop ai charthop ai is a collection of ai capabilities across the charthop platform to help you and your employees gain insights about the people and job data at your organization your organization administrator must opt in to using charthop's ai features ai features access may be limited to select users for additional information about charthop's approach to ai see ai usage policy docid\ ss6berooxvg udia3byak charthop has four available ai features primary formats charthop ai docid 3rpdklvnc72ozeigwxmp buttons placed conveniently throughout the charthop platform to enable one click ai insights and actions availability depends on your plan ask charthop docid\ ey npqlpouwcmb1lsvuf7 an open ended chat interface to start a dialogue by asking questions and responding to answers available to try for all customers access will later be restricted to only to hris customers ai summaries docid\ n7l6ftd6wh1vlu9oxfb y see summaries of open text form responses in reviews, surveys or other forms available to hris, performance and engagement customers ai scenario planner docid\ tbahm6vlfcyn3g7fy42lk use ai to generate organization updates or scenarios available to planning customers this feature is currently in alpha we're really excited about it and you can be one of the first customers to use it try it out and send feedback to the charthop team or directly to product feedback\@charthop com how to setup a alpha feature contact charthop support or your csm if you have one if it makes sense, they will activate the feature for you read below for additional setup instructions and context about what will be activated when they turn on the functionality impact buttons dashboard analysis & insights (all modules) analyze trends and surface insights across your org what we have in common (all modules) compare what team members have in common using ai analysis working styles (performance module) understand team dynamics and working styles to better support employee success scenario planner (headcount planning module) create and analyze endless headcount scenarios with ease read more at ai scenario planner docid\ tbahm6vlfcyn3g7fy42lk ask charthop hris customers get access to the open ended, ask charthop chat ask charthop is great for common employee questions "what's our sick day policy?" pulling data from your resources pages people ops related questions using any existing job, people, engagement, or performace data you have in charthop data search type questions "how many employees do we have who live within a 2 hour drive of san francisco?" for additional information and examples see ask charthop docid\ ey npqlpouwcmb1lsvuf7 how to set up charthop ai contact charthop support or your csm to activate the feature you may limit access to ask charthop to specific people please inform your csm about who you would like to have have access to try during the beta period important details data access ask charthop will only use information that you have access to based on your access role and permissions for example, if you asked "what is the average age of the employees?" but don't have access to anyone's birthday other than your own it will answer with something like " i apologize, but it seems that the age data is not available for most employees in the system only one employee's age is shown in the results, which is not enough to calculate an accurate average age for the entire company " currently ask charthop primarily uses field data so data stored in other locations such as form responses or resources may not be accessed at this time data security & training our ai model does not export any of your organization's data or any employee's data your organizations data is not used to train or improve the ai model accuracy and hallucinations ai models like the one used by ask charthop can at times hallucinate and produce inaccurate information in responses we have put in guardrails and training to improve the accuracy and reduce any hallucination it's important for you to review and verify any responses that you receive this is one of the reasons that ask charthop will often pull up a data sheet so that you can verify the information there are a few steps that you can take to improve the accuracy of your responses ensure all of your creating custom fields docid\ vmoqbeuanp7fz8e8hozyq are intuitively named and also include and descriptive descriptions such as "performance rating 2024 — contains the rating an employee received as part of their annual performance review process conducted in august of 2024 " fields docid\ xyrlltzxie bv4zkzes g that are not in use at your organization observability any questions you ask charthop can be reviewed by both the charthop team and your organization's administrators more information on admin observability tools coming soon pricing access to charthop ai is dependent on your current plan and module