Subprocessors



ChartHop relies on a number of vendor subprocessors to provide the service, some of whom may receive access to our customer data.

We evaluate these vendors for their reliability and adherence to strong security and privacy practices, and do our best to minimize sensitive data that is sent to these vendors, depending on their business need.

For transparency, here are the vendors we use, with their business purpose. This list will be updated whenever we add or remove subprocessors. If you have questions about any of our subprocessors, please email us at privacy@charthop.com.

Infrastructure subprocessors

These vendors are used throughout ChartHop:

Vendor

Primary Purpose

Google, Inc.

Email and data storage

Amazon Web Services, Inc.

Core infrastructure and backup

MongoDB, Inc.

Database storage and backup

Sumo Logic, Inc.

Centralized logging services

Datadog, Inc.

System monitoring and metrics

Slack, Inc.

System monitoring and internal communications

The Rocket Science Group, LLC. dba Mailchimp

Email announcements to customers

Stripe, Inc.

Payment and invoice processing

Functional Software, Inc. dba Sentry

Web app error reporting



Integration subprocessors

The below vendors are supported via integrations that may be configured in your specific ChartHop setup. Any integrations that are installed will be visible to Owners on the Apps and Integrations settings page in ChartHop.

Subject to the configuration settings you have established, information including personal data may be sent to these subprocessors.

Vendor

Primary Purpose

Automatic Data Processing, Inc.

Payroll and human resources information

SAP America, Inc.

Payroll and human resources information

Paylocity, Inc.

Payroll and human resources information

JustWorks, Inc.

Payroll and human resources information

Greenhouse, Inc.

Applicant tracking