ChartHop for Administrators
Admin settings

Notification preferences

ChartHop sends messages & notifications for people ops workflows like Performance reviews, Engagement surveys and Automated Actions.

If you do not have the Slack App installed, then the notifications will always be sent to email.

If you have the Slack App installed, then you have the choice to set the organization's default notification preference as one of two options:

  • Slack if possible, otherwise email — In this option, ChartHop will send the message to Slack if the person's slack ID is matched to ChartHop. This happens automatically when you connect the Slack app.
  • Email only — Regardless of if you have the Slack App installed. This will send to the notifications via email.
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This default can also be overwritten on a per workflow basis.

For example, if you want your default to be Slack if possible, otherwise email but you want to always send birthday notifications to Slack using an Automated Actions; you have that option within the action step configuration.

Updated 08 Apr 2024
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