ChartHop for Administrators
Managing data
Common data troubleshooting for Admins
below is a collection of common troubleshooting steps for admins missing data on a datasheet or dashboard there are a few reasons why data may not be showing up for you on a datasheet or dashboard you may not have access to the data suggested next step check your user access role and the field access level if you are in the owner docid\ o icgvk94idcunziuntvi role at the organization, you will have access to all data if you are in another access role or are unsure then you likely don't have access to the data the data may not exist suggested next step check with an owner docid\ o icgvk94idcunziuntvi to see if data exists the data sheet or dashboard may be owned by someone who has left the organization suggested next step if you are an owner docid\ o icgvk94idcunziuntvi , then you can click on the share menu and reassign the owner of the data sheet or dashboard to yourself a field is not showing up in a field dropdown check to see if the field is hidden by going to the fields docid\ xyrlltzxie bv4zkzes g page and filtering by status ensure the field existis by searching for it on the fields docid\ xyrlltzxie bv4zkzes g page